Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

• The item we only accept to return or exchange is product quality Issues, defective or the mistake from us.
• Custom/personalized orders, Promote Sales items and downloadable software products can't be returned or exchanged.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hilitybaghardware@hotmail.com.